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Judge.me vs Loox: which review app fits your Shopify store?

Judge.me includes unlimited photo and video reviews in its free plan; Loox emphasizes visual merchandising and adds order-based pricing on Convert.

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Judge.meLoox

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Pricing, capabilities and fit
CompareJudge.meLoox
Paid starting priceAwesome: US$15/month[1]Convert: US$49.99/month; order-based overages[3]
Free planUnlimited reviews, including photos and videos[1]Beginner: up to 500 orders[3]
Paid-plan trial15 days[1]14 days[3]
Platform and marketsShopify; multilingual review collection and display[1]Shopify; translated shopper widgets and emails[3]
Core featuresReview requests, imports, widgets and review syndication[1]Visual reviews, smart sorting, highlights and referrals[4]
Data source and scopeCustomer reviews and imported review records[1]Shopper submissions and migrated reviews[3]
Best suited toStores collecting photo and video reviews on a free plan[1]Brands presenting customer photos across storefront and social posts[3]
API or exportCSV export on Free; up to 100,000 reviews/file; API documented[2]Convert includes API access and webhooks[3]
Chinese interfaceListing includes Simplified and Traditional Chinese[1]Not stated; app listing names English[3]

Choose Judge.me if…

  • You need video reviews without starting a paid subscription.
  • You want a fixed US$15 monthly upgrade for review collection features.
  • Your team needs CSV review backups while staying on a free plan.

Choose Loox if…

  • Customer photos are central to your product-page design and social posts.
  • You want smart visual sorting and review highlights on Convert.
  • You plan to connect review activity to other tools through webhooks.

Key differences

The free-plan decision

Both now offer a free entry point. Judge.me lists unlimited visual reviews, while Loox Beginner is capped by orders. For a growing shop, order volume and the media you collect determine how long each free tier fits.[1][3]

Display work versus collection work

Loox presents visual sorting and highlights as merchandising features. Judge.me combines collection with widgets and imports. Build a sample product page using your actual customer photos to decide how much display control you need.[1][4]

Migration and ongoing costs

Judge.me documents CSV exports on its free tier, with a per-file limit. Loox Convert adds charges beyond its included order allowance. Estimate the next quarter of orders alongside the time needed to preserve product-to-review mappings.[2][3]

Frequently asked questions

Is Loox free now?

Its official Shopify listing shows a free Beginner plan for up to 500 orders. Convert is listed at US$49.99 monthly with 300 orders included and US$50 per additional 300 orders.[3]

Can Judge.me export my existing reviews?

Yes. Its help center documents a CSV export available on Free. Exports above 100,000 reviews require smaller filtered batches or API retrieval.[2]

Does Chinese storefront text mean a Chinese admin interface?

Those are separate capabilities. Judge.me lists Chinese among its app languages; Loox describes translated shopper widgets while its app listing names English.[1][3]

Other options

Official sources

  1. Judge.me official Shopify listing · Checked
  2. Judge.me review exports · Checked
  3. Loox official Shopify listing · Checked
  4. Loox plans and features · Checked

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