Overview
Loox is a Shopify review application focused on visual customer feedback. It links review requests with photo and video displays, storefront widgets, and referral options, making it relevant for products that benefit from seeing real customer usage.
Who it suits
Shopify brands with customers willing to share product photos and a clear plan for using those assets on product pages.
Who it may not suit
Stores needing a permanent free review plan or trying to solicit only favorable feedback.
Seller use cases
- Send review requests designed to collect customer photos and videos.
- Display feedback in configurable storefront widgets and visual galleries.
- Use plan-dependent review translation, summaries, and referral workflows.
What you can do
- Send review requests designed to collect customer photos and videos.
- Display feedback in configurable storefront widgets and visual galleries.
- Use plan-dependent review translation, summaries, and referral workflows.
What you need
- the Shopify app, configure request timing and widgets, and secure permission for any customer media you reuse.
Pricing at a glance
Free trial
Loox offers paid plans with a free trial and bills through Shopify's recurring billing cycle. Higher tiers add capabilities and capacity.
Limitations
Video, AI, integration, and request allowances vary by plan.
Alternatives to Loox
Judge.me provides a permanent free tier and a flat paid review plan.
Frequently asked questions
Checked against the official site on 2026-10-30 · Official source ↗
Sources
- Official product overview · 2026-10-30
- Pricing and access · 2026-10-30
- Official features or documentation · 2026-10-30