Okendo

Shopify brands collect reviews and run surveys, quizzes and loyalty programs to learn from and retain buyers.

Best for: Shopify brands combining feedback and loyalty

PaidSoftware (SaaS)Review management
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Overview

Okendo groups reviews, loyalty, surveys, quizzes, and referrals into a connected customer-engagement platform.

Who it suits

Shopify brands that want structured review collection with the option to add complementary customer-engagement products later.

Who it may not suit

Sellers looking for a marketplace review manipulation service or a universal replacement for their storefront.

Seller use cases

  • Post-purchase feedback is scattered → automate review collection → create a reusable product-feedback library.
  • A product has repeated buyer questions → organize review displays → make useful experiences easier to find.
  • A brand plans a loyalty program → compare the connected products → decide whether a bundle fits its operations.

What you can do

  • Collect reviews and user-generated content with automated review-request workflows.
  • Use review displays, summaries, and product grouping on supported Shopify surfaces.
  • Connect review activity with integrations such as Shopify Flow and Klaviyo.

What you need

  • Connect Shopify and select review-collection settings.

Pricing at a glance

Paid

Pricing

The Shopify app offers a free review tier and paid monthly-order tiers.

Alternatives to Okendo

Frequently asked questions

Yes, for limited monthly order volume.

Shopify Flow is listed as an integration.

Loyalty, Surveys, Quizzes, and Referrals.

Checked against the official site on 2026-10-30 · Official source ↗

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