Overview
Okendo groups reviews, loyalty, surveys, quizzes, and referrals into a connected customer-engagement platform.
Who it suits
Shopify brands that want structured review collection with the option to add complementary customer-engagement products later.
Who it may not suit
Sellers looking for a marketplace review manipulation service or a universal replacement for their storefront.
Seller use cases
- Post-purchase feedback is scattered → automate review collection → create a reusable product-feedback library.
- A product has repeated buyer questions → organize review displays → make useful experiences easier to find.
- A brand plans a loyalty program → compare the connected products → decide whether a bundle fits its operations.
What you can do
- Collect reviews and user-generated content with automated review-request workflows.
- Use review displays, summaries, and product grouping on supported Shopify surfaces.
- Connect review activity with integrations such as Shopify Flow and Klaviyo.
What you need
- Connect Shopify and select review-collection settings.
Pricing at a glance
Paid
The Shopify app offers a free review tier and paid monthly-order tiers.
Alternatives to Okendo
Loox offers a different workflow alongside Okendo: collect customer photos and videos for shopify review displays.
Frequently asked questions
Checked against the official site on 2026-10-30 · Official source ↗
Sources
- Official product / pricing / documentation · 2026-10-30
- Official product / pricing / documentation · 2026-10-30
- Official product / pricing / documentation · 2026-10-30