AfterShip Tracking

Overview

AfterShip Tracking organizes shipment updates and post-purchase communication. Branded tracking pages and notifications help stores answer delivery questions across different carriers.

Who it suits

Stores shipping enough orders that repeated delivery-status questions create a support workload.

Who it may not suit

Teams needing warehouse picking and stock control.

Seller use cases

• Buyers ask where parcels are → share the branded tracking page → reduce manual carrier-link lookup.
• Delivery exceptions accumulate → inspect tracking events → prioritize affected orders for support follow-up.
• A carrier performs inconsistently → review shipment reports → prepare evidence for an operations discussion.

What you can do

• Track shipments across supported carriers through a consolidated dashboard.
• Create branded tracking pages that buyers can use after purchase.
• Send delivery-status notifications and examine shipment performance reports.

What you need

• Connect a store or import tracking numbers.

Limitations

Tracking updates depend on carrier-supplied events.

Alternatives to AfterShip Tracking

Sendcloud

Free plan · Software (SaaS)

European stores import orders, apply shipping rules and create labels to coordinate dispatch and returns.

Best forEuropean stores using multiple carriers

Shopify · WooCommerce · PrestaShop

Sendcloud combines dispatch and tracking workflows, whereas AfterShip Tracking is a more direct comparison for post-purchase visibility.

ShipStation

Free trial · Software (SaaS)

Multichannel sellers import orders and batch-print carrier labels to organize daily shipping from one screen.

Best forMultichannel teams handling daily dispatch

Amazon · Etsy · Walmart +5

ShipStation offers a different workflow alongside AfterShip Tracking: import orders, compare shipping options, and print labels.

Frequently asked questions