Sendcloud

Overview

Sendcloud provides shipping software for merchants that need carrier connections, labels, tracking, and returns in a common workflow.

Who it suits

European ecommerce operations that want to standardize dispatch and post-purchase delivery communication.

Who it may not suit

Merchants shipping from countries outside its supported origin markets.

Seller use cases

• Warehouse staff choose carriers manually → define shipping rules → make common order handling more consistent.
• Buyers repeatedly ask where orders are → connect tracking communication → provide a clearer delivery status path.
• A PrestaShop store grows abroad → review its integration and carrier lanes → plan the expanded dispatch workflow.

What you can do

• Import orders from supported ecommerce integrations and prepare shipping labels.
• Apply shipping rules to route eligible orders through selected carrier services.
• Manage tracking communication and returns through Sendcloud's post-purchase tools.

What you need

• Connect stores and configure shipping locations and carriers.

Pricing at a glance

Free and paid plans vary by operating market, shipment volume, and included features.

Limitations

Shipping-origin coverage is country-specific.

Alternatives to Sendcloud

Shippo

Paid · Software (SaaS)

Online sellers compare carrier rates and generate labels from store orders to prepare parcels for dispatch.

Best forStores connecting orders to shipping labels

Shopify · WooCommerce · Wix +1

Shippo offers a different workflow alongside Sendcloud: compare carrier rates and create shipping labels.

Frequently asked questions